Tuesday, September 6, 2005
My QOOP looks like poop
I came home today to find my QOOP package that had been delivered by DHL. Upon opening it, I found that, not only was the whole poster kind of bent up, but the top right corner is torn and bent.
For some reason, QOOP is shipping the posters in a flat envelope with a piece of cardboard for reinforcement. Seems like a poster tube would be a better choice to avoid this kind of damage.
I have contacted QOOP (after hunting around for a Contact link) and am awaiting their response. I will post more info about how they resolve the issue.
UPDATE [10:25PM]: Got a response from Bill at QOOP at 7:45PM. He is shipping out a new poster. After looking at the packaging, it definitely looks like DHL mangled it in transit. Thanks, QOOP!
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I came home today to find my QOOP package that had been delivered by DHL. Upon opening it, I found that, not only was the whole poster kind of bent up, but the top right corner is torn and bent.For some reason, QOOP is shipping the posters in a flat envelope with a piece of cardboard for reinforcement. Seems like a poster tube would be a better choice to avoid this kind of damage.
I have contacted QOOP (after hunting around for a Contact link) and am awaiting their response. I will post more info about how they resolve the issue.
UPDATE [10:25PM]: Got a response from Bill at QOOP at 7:45PM. He is shipping out a new poster. After looking at the packaging, it definitely looks like DHL mangled it in transit. Thanks, QOOP!
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5:41 PM
About Shawn Morton
Married father of (soon to be) 5, director of mobile, social & emerging media at Nationwide Insurance, consumer electronics enthusiast, hair metal aficionado. View more on LinkedIn.
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